Thank you for using our platform. This Return & Refund Policy explains how payments, refunds, and service cancellations are handled for listings and related services on our website.
1. Nature of Our Services
Our platform provides digital services, including:
- Business listing submissions
- Featured listings
- Promotional placements
- Subscription-based visibility plans
Since these are digital and service-based offerings, traditional product returns do not apply.
2. No Physical Returns
We do not sell physical goods. Therefore, there is no return process involving shipping or product exchanges.
3. Refund Eligibility
Refunds may be considered only under the following circumstances:
- Payment was deducted but the listing service was not activated
- Duplicate payment was made for the same listing
- Technical errors from our system prevented service delivery
- The listing was rejected by our moderation team before publication
4. Non-Refundable Situations
Refunds will not be issued in cases where:
- The listing has already been published
- The user chooses to remove the listing voluntarily
- Promotional/featured duration has started
- Incorrect information was submitted by the user
- The user changes their mind after purchase
Once a digital listing service is delivered, it is considered used.
5. Refund Request Process
To request a refund, users must:
- Contact us within 3 days of payment
- Provide:
- Transaction ID
- Registered email address
- Business name used in the listing
- Reason for refund
Requests can be sent to: [your support email]
6. Processing Time
If approved:
- Refunds are processed within 5–7 business days
- Amount will be credited back to the original payment method
Processing time may vary depending on the payment provider.
7. Subscription Cancellations
Users may stop renewing subscription plans at any time. However:
- Ongoing subscription periods are not refundable
- Services remain active until the current cycle ends
8. Fraud & Abuse
We reserve the right to deny refunds if:
- Fraudulent activity is suspected
- Terms of service were violated
- Abuse of refund policy is detected
9. Changes to This Policy
We may update this policy at any time. Continued use of our platform after updates means you agree to the revised policy.
10. Contact Us
For refund-related queries:
📧 Email: info@websiteaid.in
Website: https://websiteaid.in
Website: https://listbusiness.websiteaid.in/
