Fireshot Pro is a widely popular browser extension that permits users to take pictures of entire pages and save the pages as PDFs or images. It’s a must-have tool for researchers, professionals and students who require to store or share web-based content. However, some users face issues when Fireshot Pro fails to capture whole pages in separate PDFs, resulting in frustration.
Are you having trouble with empty pages, sections that aren’t there or captures that aren’t complete? There’s no need to worry! This guide will examine the causes of this issue and provide step-by-step solutions to resolve the issue and get Fireshot Pro working smoothly again.
1. Understanding the Problem
Before troubleshooting, it’s essential to understand the common symptoms users face when Fireshot Pro isn’t working correctly. These issues include:
- Incomplete Captures – Only a part of the webpage appears in the PDF.
- Blank or Missing Sections – Some parts of the page do not show up in the saved file.
- Error Messages – Fireshot Pro fails to respond or displays error messages.
- Distorted Layouts – The captured PDF does not match the original webpage layout.
These problems can be caused by several factors, including browser compatibility issues, conflicts with other extensions, or problems with dynamic content on the webpage. Let’s explore the most common reasons why Fireshot Pro may not be working properly.
2. Common Reasons Why Fireshot Pro Is Not Working
Browser Compatibility Issues
Fireshot Pro is compatible with most major browsers, including Google Chrome, Mozilla Firefox, Microsoft Edge, and Opera. However, sometimes browser updates can break compatibility. If Fireshot Pro stopped working after a browser update, this might be the cause.
Solution:
- Try using Fireshot Pro in a different browser.
- Check if Fireshot Pro has released an update compatible with the latest browser version.
Fireshot Pro Extension Conflicts
Certain browser extensions, especially ad blockers, security tools, or other screenshot utilities, can interfere with Fireshot Pro.
Solution:
- Open your browser’s Extensions or Add-ons page.
- Disable all extensions except Fireshot Pro.
- Restart your browser and test Fireshot Pro.
- Re-enable your extensions one by one to identify the conflicting one.
Page Structure and Dynamic Content
Some websites use JavaScript-heavy or dynamically loaded content, meaning the webpage loads in sections as you scroll. Fireshot Pro may capture only the visible portion rather than the entire page.
Solution:
- Scroll through the entire page before taking a screenshot to ensure all content loads.
- Enable Fireshot Pro’s Advanced Capture Mode to handle complex webpages.
Software Bugs and Glitches
Fireshot Pro, like any software, may have bugs that prevent it from functioning correctly.
Solution:
- Visit the official Fireshot Pro website or support forums to check for known bugs and fixes.
- Try reinstalling the Fireshot Pro extension.
Insufficient Permissions
Fireshot Pro requires certain browser and system permissions to function correctly. If permissions are restricted, it may not capture entire pages.
Solution:
- Check extension settings and ensure Fireshot Pro has permission to read webpage data and download files.
- Adjust browser security settings to allow screenshots.
3. Fixing Fireshot Pro Not Capturing Entire Pages
Updating Fireshot Pro
An outdated version of Fireshot Pro may not function properly.
How to update Fireshot Pro:
- Open your browser’s Extensions/Add-ons page.
- Locate Fireshot Pro and click Update (if available).
- Restart your browser and test the extension.
Checking Browser Compatibility
If Fireshot Pro is not working in your current browser, try switching to Google Chrome or Mozilla Firefox, as they have the best support for the extension.
Adjusting Capture Settings
Fireshot Pro offers different capture modes. If your full-page screenshots are failing, adjusting the settings may help.
Steps to enable Advanced Capture Mode:
- Open Fireshot Pro’s settings.
- Look for Capture Mode and enable Advanced Capture.
- Restart your browser and test again.
Clearing Cache and Disabling Conflicting Extensions
A cluttered browser cache or conflicting extensions can cause Fireshot Pro to malfunction.
Steps to clear cache:
- Open your browser’s settings.
- Navigate to Privacy & Security > Clear Browsing Data.
- Select Cached images and files and click Clear Data.
Allowing Necessary Permissions
Ensure Fireshot Pro has the required permissions:
- Go to your browser’s Extensions page.
- Locate Fireshot Pro and click Details.
- Ensure that permissions for screen capture and downloads are enabled.
4. Alternative Methods to Capture Entire Pages into Separate PDFs
Using Built-in Browser Features
Most browsers allow users to save webpages as PDFs:
Google Chrome: Press Ctrl + P, select Save as PDF, and click Save.
Firefox: Use the Print option and choose Save as PDF.
Trying Other Screenshot Extensions
If Fireshot Pro isn’t working, consider these alternatives:
- Awesome Screenshot – Provides full-page capture and annotation tools.
- Nimbus Screenshot – Allows advanced editing and cloud storage.
- GoFullPage – Simple and effective for capturing entire webpages.
Using the Print-to-PDF Method
If all else fails, you can print the webpage as a PDF manually.
- Press Ctrl + P or Cmd + P.
- Select Save as PDF as the printer.
- Click Save and choose a location.
5. When to Contact Fireshot Pro Support
If none of the solutions work, it’s time to contact Fireshot Pro support.
How to Reach Support:
- Visit https://getfireshot.com/ and check their help section.
- Submit a support ticket with details about your issue.
- Attach screenshots or screen recordings of the problem.
Conclusion
Fireshot Pro is an excellent tool for capturing entire webpages as PDFs, but sometimes, it may not work due to browser compatibility issues, conflicts with extensions, or dynamic content on websites.
By following these troubleshooting steps, you can resolve most issues and get Fireshot Pro working smoothly again. If the problem persists, consider using alternative screenshot extensions or contacting Fireshot Pro support.
FAQs
1. Why does Fireshot Pro only capture part of a webpage?
Fireshot Pro may struggle with dynamically loaded content. Try scrolling through the page before capturing or enable Advanced Capture Mode in the settings.
2. Can I use Fireshot Pro on mobile browsers?
No, Fireshot Pro is only available for desktop browsers. Mobile users must use built-in screenshot tools.
3. How do I split a captured PDF into multiple pages?
You can use a PDF editor like Adobe Acrobat or online tools such as SmallPDF to split a captured PDF into multiple pages.
4. What’s the best browser for using Fireshot Pro without issues?
Fireshot Pro works best with Google Chrome and Mozilla Firefox.
5. Is there a free alternative to Fireshot Pro that works just as well?
Yes, alternatives like GoFullPage, Nimbus Screenshot, and Awesome Screenshot offer similar features for free.
Author: Abhinesh Rai
Abhinesh Rai is an AI enthusiast who leverages the latest AI tools to enhance user experiences and drive growth. A thought leader in the field, he shares valuable insights and strategies for harnessing AI's potential across various industries.
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