FrankerFaceZ Not Working? Here’s How to Fix It (Complete Troubleshooting Guide)

If you’re a Twitch user, chances are you’ve installed FrankerFaceZ (FFZ) to enhance your streaming experience. This powerful browser extension adds custom emotes, chat improvements, and interface customization to make Twitch more interactive and user-friendly. But what if FrankerFaceZ not working? Many users experience issues where:

• FFZ emotes don’t show up
• FFZ settings don’t save or apply
• The FFZ extension doesn’t load on Twitch
• Other extensions interfere with FFZ

If FrankerFaceZ is not working for you, don’t worry! This guide will help you identify the issue and fix it step by step so you can get back to enjoying your Twitch experience.

Why Is FrankerFaceZ Not Working? Common Causes

Before jumping into fixes, let’s look at some common reasons why FrankerFaceZ might not be working:

• Outdated Extension – Running an older version of FFZ can cause compatibility issues.
• Browser Conflicts – Other browser extensions may interfere with FFZ.
• Cache & Cookies Issues – A cluttered browser cache can prevent FFZ from loading properly.
• Twitch Updates – Twitch sometimes updates its platform, breaking FFZ compatibility.
• Slow Internet Connection – A weak or unstable internet connection can cause FFZ to fail.

Now that we know the possible reasons, let’s go through the best troubleshooting solutions.

How to Fix FrankerFaceZ Not Working on Twitch

1. Refresh Twitch & Restart Your Browser

Sometimes, FFZ may fail to load due to a temporary glitch. The easiest fix? Refresh the page or restart your browser.

🔹 Steps to try:
✅ Refresh Twitch – Click the refresh button or press F5 on your keyboard.
✅ Close & reopen your browser – Fully exit and relaunch your web browser.

🚨 Why This Works? A simple restart can clear minor bugs and reload extensions properly.

2. Check If FrankerFaceZ Is Up-to-Date

If you’re running an older version of FFZ, it may not work properly. Updating the extension can fix this.

🔹 How to Update FrankerFaceZ:

For Chrome Users:

1. Go to Chrome Menu (⋮) > More Tools > Extensions.
2. Enable Developer Mode (toggle switch in the top right).
3. Click Update to refresh all extensions.

For Firefox Users:

1. Open Firefox Menu (☰) > Add-ons and Themes.
2. Click Extensions.
3. Click the ⚙️ Settings icon > Check for updates.

🚨 If an update is available, install it and restart your browser.

3. Clear Your Browser Cache & Cookies

A cluttered cache can cause FFZ to malfunction. Clearing it might help.

Steps to Clear Cache (Chrome & Firefox):

1. Open Settings > Privacy & Security > Clear Browsing Data.
2. Select Cached images and files & Cookies and other site data.
3. Click Clear Data, then restart your browser.

Why This Works? Clearing cache removes corrupted temporary files that may be interfering with FFZ.

4. Disable Conflicting Browser Extensions

Some extensions conflict with FrankerFaceZ, preventing it from working correctly.

Steps to Identify Conflicting Extensions:

1. Open your browser’s Extensions/Add-ons page.
2. Disable all extensions except FrankerFaceZ.
3. Restart your browser and check if FFZ works.
4. Enable extensions one by one to find the one causing issues.

🚨 Common conflicting extensions:
❌ BetterTTV (BTTV) – Sometimes clashes with FFZ.
❌ Ad blockers (uBlock Origin, AdBlock Plus, etc.) – May block FFZ scripts.
❌ Script blockers (NoScript, Ghostery, etc.) – Prevent FFZ from loading properly.

5. Reinstall FrankerFaceZ

If FFZ is still not working, try reinstalling the extension.

Steps to Reinstall FFZ:

• Go to your browser’s Extensions/Add-ons page.
• Remove FrankerFaceZ from your browser.
• Visit FrankerFaceZ’s official website.
• Reinstall FFZ and restart your browser.

🚨 Why This Works? Reinstalling ensures you have a fresh, working version of the extension.

6. Check If Twitch Changed Its Layout

Twitch frequently updates its platform, sometimes breaking third-party extensions like FFZ.

🔹 How to Fix It:
✅ Follow FrankerFaceZ on Twitter (@FrankerFaceZ) for updates.
✅ Check FFZ’s GitHub page for bug reports & fixes.

🚨 If Twitch made a major update, you may need to wait for an FFZ patch.

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7. Use the FrankerFaceZ Userscript (Alternative Fix

If the FFZ extension is not working, you can try installing the userscript version instead.

How to Install FrankerFaceZ as a Userscript:

1. Install Tampermonkey (a userscript manager) from tampermonkey.net.
2. Go to FrankerFaceZ’s website.
3. Click “Userscript” under the install button.
4. Follow the on-screen instructions to install the script.

🚨 Why This Works? The userscript version often receives updates before the browser extension.

Final Thoughts: Get FrankerFaceZ Working Again!

If FrankerFaceZ is not working, try these quick troubleshooting steps:

• Refresh Twitch and restart your browser.
• Update FrankerFaceZ to the latest version.
• Clear cache and cookies to remove old data.
• Disable conflicting extensions (BTTV, ad blockers, etc.).
• Reinstall FrankerFaceZ if issues persist.
• Try using the FFZ Userscript as an alternative fix.

With these solutions, you should be able to restore FrankerFaceZ and enjoy Twitch as usual!

Frequently Asked Questions (FAQs)

1. Why aren’t FrankerFaceZ emotes showing on Twitch?

The FFZ extension may not be enabled or properly loaded. Try refreshing Twitch, clearing cache, or reinstalling FFZ.

2. Does FrankerFaceZ work with BetterTTV (BTTV)?

Yes, but sometimes conflicts occur. If FFZ isn’t working, disable BTTV and test again.

3. Can I use FrankerFaceZ on mobile?

No, FFZ is only available for desktop browsers (Chrome, Firefox, Edge, Opera).

4. How do I reset FrankerFaceZ settings?

Open FFZ settings on Twitch, scroll to the bottom, and click “Reset to Default”.

5. What should I do if none of these fixes work?

Contact FFZ support via their GitHub issues page or follow their Twitter (@FrankerFaceZ) for updates.