What is Too Good To Go and Why People Love It
Too Good To Go is not just another food app—it’s a movement against food waste. If you’ve ever grabbed a bag of delicious leftover croissants or a surprise meal box for a fraction of the price, you know exactly what we mean. With a few taps, you can rescue unsold food from local bakeries, restaurants, and grocery stores that would otherwise go to waste. It’s a win-win: good for the planet and for your wallet.
But what happens when the app just won’t work? The screen freezes, the login fails, or worse—you can’t claim a deal that’s about to expire. Yep, frustrating doesn’t even begin to cover it. Let’s dig into what might be going wrong—and how to fix it.
Common App Glitches Users Face
Here are some typical hiccups Too Good To Go users report:
- App won’t open or keeps crashing
- Stuck on the loading screen
- Can’t log in or verify account
- Orders not showing or error while reserving
- Payment issues or bags disappearing
If any of this sounds familiar, don’t worry. You’re definitely not alone, and we’ve got simple solutions lined up for you.
Is It Just You or Is the App Down?
How to Check if Too Good To Go Is Down
Before you start deleting and reinstalling, take a breath and do a quick check to see if the problem is with the app itself.
Use Downdetector or Similar Tools
Sites like Downdetector are a lifesaver. Just search for “Too Good To Go,” and you’ll instantly see if other users are having the same issues. If there’s a spike in reports, it’s not you—it’s the app.
Look on Social Media for Updates
Too Good To Go is active on social platforms like Twitter and Instagram. If there’s a known issue, you’ll likely see a post or story about it. Sometimes they even reply to user tweets with estimated fix times or workarounds. Their handle is usually @TooGoodToGo.
Fixing Too Good To Go App When It’s Not Working
First Things First – Basic Troubleshooting
Before diving into more techy stuff, let’s start with the basics. These quick checks can fix most minor app hiccups.
Restart Your Phone
Simple but powerful. Power off your phone, wait a few seconds, and turn it back on. This refreshes your system and might solve hidden bugs.
Switch Between Wi-Fi and Mobile Data
Sometimes the app struggles to connect properly depending on your internet source. Switch to mobile data if you’re on Wi-Fi (or vice versa) and then relaunch the app
Get More Hands-On – Intermediate Fixes
If the basics didn’t work, no worries. Let’s step it up a notch.
Clear App Cache and Data
Over time, every app builds up temporary data—aka cache. If this gets corrupted, it can mess with how the app functions. Clearing it can make a huge difference.
- On Android: Go to
Settings > Apps > Too Good To Go > Storage > Clear Cache. If that doesn’t work, try “Clear Data” (you’ll need to log in again). - On iPhone: Apple doesn’t give you the option to clear cache directly. The closest workaround? Delete and reinstall the app (we’ll cover this below).
Log Out and Log Back In
This can reset your session and resolve any temporary account glitches. Just tap the profile icon, log out, and then sign back in. Sometimes the simplest actions work like magic.
The Big Reset – Advanced Fixes
Still no luck? Time to go all-in.
Update the App
Sometimes a glitch is already fixed in a new update. App developers are constantly tweaking things behind the scenes. Head to:
- Google Play Store or Apple App Store, search “Too Good To Go”, and see if there’s an “Update” button. If there is—hit it!
Uninstall and Reinstall
This one almost never fails:
- Delete the App: Press and hold the app icon, then choose uninstall/delete.
- Restart Your Phone: Optional but helps give a clean start.
- Reinstall the App: Go back to your app store and install it fresh.
- Log In: Use your usual email or social login method.
This clears any deep-seated bugs and resets everything from scratch.
Reaching Out to Too Good To Go Support
Best Ways to Contact Them
If nothing seems to work, it’s time to bring in the pros—the Too Good To Go support team. Here’s how you can reach them:
- Help Center: Go to https://toogoodtogo.com/en/support. You’ll find answers to common issues and can submit a request.
- In-App Support: If the app loads partially, tap “Profile > Help > Contact Support.”
- Social Media: Send a DM or tweet to @TooGoodToGo.
What Info You Should Include
Help them help you! Make sure you include:
- Your phone model and OS version
- App version (check your app store listing)
- Screenshots of the issue (if possible)
- A short, clear description of the problem
This speeds up the resolution process big time.
Avoiding the Problem in the Future
Keep the App Updated
Most bugs are fixed in updates. Turn on auto-updates in your phone settings so you’re always using the latest version of the app.
Monitor Your Phone’s Storage and Performance
Apps need space and memory to work smoothly. If your phone is running low on storage or bogged down by too many background apps, performance can suffer. Do a quick clean-up every now and then to keep things snappy.
Conclusion
There’s nothing worse than missing out on a sweet food rescue deal because your app crashes or freezes. But the good news is, most Too Good To Go issues are easy to fix with just a few simple steps. Whether it’s clearing your cache, updating the app, or giving it a fresh install, you’ve now got the tools to get things back on track fast.
And remember—if all else fails, the support team is just a message away. Don’t let a glitch stop you from saving meals and making a difference!
FAQs
Q1: Why does the Too Good To Go app keep crashing when I open it?
Usually, it’s because of outdated software or a corrupt cache. Try clearing the cache or reinstalling the app.
Q2: Why can’t I log in to my account?
This might be due to a temporary server issue or wrong credentials. Double-check your login info and try again later if the servers are down.
Q3: I can’t find any bags near me—Is the app broken?
Not necessarily. Inventory depends on local stores. Check back during meal prep hours or enable notifications for real-time alerts.
Q4: How do I update the Too Good To Go app?
Go to your device’s app store, search for the app, and tap “Update” if there’s one available.
Q5: What’s the fastest way to contact customer support?
Use the in-app help section or head to their support page for the quickest response.