Nothing is more frustrating than craving your favorite meal, adding it to your Uber Eats cart, and then—bam!—your payment method isn’t working. Whether it’s a card decline, transaction failure, or an app error, you’re not alone.
In this guide, we’ll dive deep into why your Uber Eats payment isn’t going through and how you can fix it step by step. From credit card issues to app glitches, we’ve got you covered!
Why Is Your Uber Eats Payment Method Not Working?
Before troubleshooting, it helps to understand why this is happening. Here are some of the most common reasons:
🔹 Insufficient funds – If your bank account or card doesn’t have enough balance, the transaction won’t go through.
🔹 Card expired or blocked – Using an expired or blocked card? That’s a no-go.
🔹 Payment method not supported – Uber Eats accepts various payment methods, but not all cards or e-wallets work.
🔹 Bank restrictions – Your bank may have flagged Uber Eats transactions as suspicious, leading to automatic declines.
🔹 App glitches or outdated version – Bugs in the Uber Eats app can cause payment errors.
🔹 Internet connectivity issues – A weak Wi-Fi or mobile data connection might disrupt transactions.
🔹 Uber Eats server issues – If Uber Eats is down, payments won’t go through.
🔹 Too many failed attempts – Multiple failed transactions can trigger Uber’s security system to block further attempts.
Now that we know the reasons, let’s fix your payment issue step by step! 🚀
How to Fix Uber Eats Payment Not Working
1. Check Your Internet Connection
A slow or unstable connection can interrupt transactions.
- Switch between Wi-Fi and mobile data to see which works better.
- Restart your router or mobile data and try again.
- Run a speed test (Speedtest.net) to check if your internet is fast enough.
🚨 Why This Works? Payment processing requires a stable internet connection, and interruptions can lead to failed transactions.
2. Verify Your Payment Method
If your payment isn’t working, double-check your details:
- Open the Uber Eats app.
- Tap on Account > Wallet.
- Select the payment method you’re trying to use.
- Check if your card is expired or has incorrect details.
🚨 Pro Tip: If your card is expired, add a new one before ordering.
3. Add a New Payment Method
If your existing card isn’t working, try adding a different payment method.
- Open Uber Eats and go to Account > Wallet.
- Tap Add Payment Method and enter a new credit card, PayPal, Apple Pay, or Google Pay.
- Try placing your order again.
🚨 Why This Works? Sometimes, a particular card or bank may block Uber Eats transactions. Trying another payment method can resolve the issue.
4. Check with Your Bank
If your card keeps getting declined, your bank may have flagged the transaction as fraudulent.
– Call your bank or card provider and ask if they’ve blocked Uber Eats transactions.
– If blocked, request that they approve future transactions.
– Try making a small purchase elsewhere using the same card to check if it works.
🚨 Why This Works? Banks often block transactions they find unusual, and a quick call can unblock your card.
5. Use PayPal, Apple Pay, or Google Pay
If your credit/debit card isn’t working, try an alternative payment method like:
✔ PayPal – Connect your bank account or card to PayPal and use it for Uber Eats.
✔ Apple Pay (iOS) – Works seamlessly with Uber Eats.
✔ Google Pay (Android) – Another great alternative for quick payments.
🚨 Why This Works? Some banks block direct transactions with Uber Eats, but PayPal and digital wallets often bypass these restrictions.
6. Update Your Uber Eats App
An outdated app can cause payment failures.
- Open App Store (iPhone) or Google Play Store (Android).
- Search for Uber Eats.
- Tap Update if a new version is available.
- Restart your phone and try again.
🚨 Why This Works? Old versions may have bugs that interfere with payments. Updating fixes these issues.
7. Restart Your Phone
It sounds simple, but restarting your device can refresh app processes and fix temporary issues.
✅ Turn off your phone, wait a few seconds, and turn it back on.
✅ Open Uber Eats and try ordering again.
🚨 Why This Works? It clears background processes that might be affecting the payment process.
8. Check If Uber Eats Servers Are Down
Sometimes, the problem isn’t you—it’s Uber Eats! If their servers are down, no payments will go through.
✅ Visit Downdetector and search for Uber Eats.
✅ Check Uber Eats’ Twitter (@UberEats) for any outage reports.
🚨 If the servers are down, you’ll have to wait until Uber Eats fixes the issue.
9. Remove and Re-add Your Payment Method
If your payment method isn’t working, removing and re-adding it can help.
✅ Open the Uber Eats app and go to Wallet.
✅ Tap on your payment method and select Remove.
✅ Add it again and try placing your order.
🚨 Why This Works? If there’s a glitch with the stored payment method, re-adding it refreshes the system.
Final Thoughts: Get Your Payment Working and Enjoy Your Meal!
When your Uber Eats payment isn’t working, don’t panic! Try these quick solutions:
✔ Check your internet connection.
✔ Verify your payment method details.
✔ Use a different card or add PayPal/Google Pay/Apple Pay.
✔ Contact your bank if your card is blocked.
✔ Update the Uber Eats app.
✔ Restart your phone.
✔ Check if Uber Eats servers are down.
✔ Remove and re-add your payment method.
By following these steps, you’ll get back to ordering your favorite meals in no time!
Frequently Asked Questions (FAQs)
1. Why is my card being declined on Uber Eats?
Your card may be expired, have insufficient funds, or be blocked by your bank for security reasons. Try using another payment method or contact your bank.
2. How do I update my payment method on Uber Eats?
Go to Account > Wallet, select Add Payment Method, and enter your new card or PayPal details.
3. Can I use cash to pay for Uber Eats?
In some regions, Uber Eats allows cash payments, but it depends on your location. Check your payment options in the app.
4. Why does Uber Eats keep saying “payment failed”?
This could be due to an internet issue, app glitch, or bank restriction. Try restarting your phone, updating the app, or using a different payment method.
5. What if none of these fixes work?
If you’ve tried everything and your payment still isn’t going through, contact Uber Eats customer support via the app under Help > Payments & Refunds.