Why Is the Walmart App Not Working Today?
You’re about to add some groceries to your cart or check out that sweet rollback deal, and boom—the Walmart app isn’t working. Whether it won’t load, freezes, or just crashes back to your home screen, you’re not alone.
Thousands of users report daily issues like:
- App won’t open or keeps crashing
- Can’t log into account
- Search bar or barcode scanner not responding
- Orders and cart won’t load
- Payment or checkout failing
- “Something went wrong” or endless loading
Don’t worry. This guide will help you figure out why it’s happening and how to fix it, step-by-step.
Common Reasons the Walmart App Stops Working
Before we jump into fixes, let’s break down what usually causes the app to act up:
1. Outdated App Version
If you haven’t updated in a while, new features or bug fixes may be missing.
2. App Cache Issues
Too much stored data or corrupted cache can slow the app down or crash it.
3. Server Problems on Walmart’s End
Sometimes it’s not you—it’s Walmart. Their servers might be down temporarily.
4. Weak Internet Connection
Poor Wi-Fi or unstable mobile data can cause lag, errors, or blank screens.
5. Device Compatibility or System Glitches
Older phones or bugs in your phone’s software can cause apps to misbehave.
How to Fix the Walmart App Not Working(Step-by-Step)
Let’s fix it and get you back to shopping.
1. Restart Your Phone
It sounds simple—but it often works.
- Close all apps
- Restart your device
- Open Walmart again
2. Check for App Updates
- Go to App Store (iOS) or Google Play Store (Android)
- Search “Walmart”
- If “Update” is available, tap it
Outdated apps often have bugs that new versions fix.
3. Clear App Cache and Data
Android:
- Settings > Apps > Walmart > Storage
- Tap “Clear Cache” and then “Clear Data”
iPhone (iOS):
- iOS doesn’t allow cache clearing manually
- Delete the app, restart your phone, reinstall Walmart
This wipes out corrupted data and gives the app a fresh start.
4. Check Your Internet
- Switch between Wi-Fi and mobile data
- Restart your router if on Wi-Fi
- Open another app (like YouTube) to check if the internet is working
Bad internet = bad app performance.
5. Check Walmart Server Status
Use DownDetector to see if others are having the same issue. If Walmart’s servers are down, just wait—they usually fix it quickly.
6. Reinstall the App
Uninstall Walmart → Restart your phone → Reinstall the app from the app store
This gets rid of any leftover broken files.
7. Try Walmart on a Browser
If the app is still not working, switch to a browser:
You can log in and place orders just like the app!
Bonus Tips to Keep the App Working Smoothly
- Keep both your app and phone software updated
- Avoid too many apps running at once—clear your background apps
- Log out and log back in if you notice glitches
- Avoid using the app during peak traffic times like Black Friday sales
FAQs – Walmart App Not Working
Q1: Why is my Walmart app not loading past the home screen?
Most likely due to internet issues or cached data. Clear the cache or reinstall the app to fix this.
Q2: Is Walmart down right now?
Check DownDetector or Walmart’s social media for updates. If others are having the same issue, it might be on their end.
Q3: Why is my cart or order history not showing?
This can happen if you’re logged out, your internet is unstable, or Walmart’s server is temporarily down.
Q4: How do I fix Walmart app crashing when I open it?
Update the app, clear the cache, or reinstall it. These steps usually stop crash loops.
Q5: Can I still use Walmart Pay if the app isn’t working?
No, Walmart Pay requires the app to function. But you can still check out using your physical card or visit walmart.com.
Q6: Why can’t I log into my Walmart account using the app?
Check your internet, verify your login details, or reset your password. Also, ensure the app is updated.
Final Thoughts
The Walmart app not working can be annoying—especially when you’re trying to shop quickly. But with a few quick fixes, you can usually get it back up and running in minutes.
Whether it’s a simple update, clearing the app cache, or switching networks, you’re now armed with everything you need to solve it fast.
If all else fails? Just hop on walmart.com and keep shopping without interruption.