Hotstar Not Working in Firefox? Here’s How to Fix It (2025 Update)

Imagine you’re about to watch your most loved TV show, or live cricket game at Disney+ Hotstar. However, when you attempt to access it using Firefox it doesn’t function! It could be that the site won’t load, the videos don’t play, or you get an error message that says your browser is not supported. If Hotstar is not working in Firefox, don’t fret, you’re not the only one! Numerous users have reported problems with streaming as well as playback issues, as well as buffering issues. This guide will aid you in understanding what causes it and how to resolve it step-by-step.

Why Is Hotstar Not Working in Firefox?

Before we jump into the fixes, let’s understand why JioHotstar might not work in Mozilla Firefox.

Common Causes:

• Hotstar doesn’t fully support the latest Firefox version
• DRM settings are disabled, blocking video playback
• Corrupt cache & cookies interfering with loading
• Browser extensions (AdBlockers, VPNs) blocking the website
• Outdated Firefox version causing compatibility issues
• Hotstar is blocking your IP address (VPN or proxy detected)

Now that we know the reasons, let’s fix Hotstar on Firefox so you can start streaming again!

How to Fix Hotstar Not Working in Firefox (Step-by-Step)

1. Enable DRM Content (Fixes “Video Can’t Be Played” Error)

Hotstar uses Digital Rights Management (DRM) to protect its content. If DRM is disabled in Firefox, Hotstar videos won’t play.

How to Enable DRM in Firefox:

1️⃣ Open Firefox and type about:preferences in the address bar.
2️⃣ Scroll down to Digital Rights Management (DRM) Content.
3️⃣ Check the box next to “Play DRM-controlled content”.
4️⃣ Restart Firefox and try playing a video on Hotstar.

2. Clear Cache & Cookies (Fixes Stuck Loading & Playback Issues)

Corrupted cache files can prevent Hotstar from loading properly.

How to Clear Cache & Cookies in Firefox:

1️⃣ Press Ctrl + Shift + Delete on your keyboard.
2️⃣ Select “Cookies” and “Cached images and files”.
3️⃣ Click “Clear Now”.
4️⃣ Restart Firefox and open Hotstar again.

3. Disable AdBlockers & Extensions (Fixes “Hotstar Blocked” Issue)

Some browser extensions (like AdBlock, Privacy Badger, or VPNs) can block Hotstar’s scripts, making it stop working.

How to Disable Extensions in Firefox:

1️⃣ Type about:addons in the Firefox address bar.
2️⃣ Click on Extensions.
3️⃣ Disable AdBlockers, VPNs, and any security add-ons.
4️⃣ Restart Firefox and check if Hotstar works.

4. Update Firefox (Fixes Compatibility Issues)

Hotstar sometimes stops working on older or newer versions of Firefox due to compatibility issues.

How to Update Firefox:

1️⃣ Click on the menu button (three lines) in Firefox.
2️⃣ Go to Help > About Firefox.
3️⃣ If an update is available, click “Update Now”.
4️⃣ Restart Firefox and try accessing Hotstar again.

5. Try Disabling Hardware Acceleration

Firefox’s hardware acceleration setting sometimes causes video playback issues on Hotstar.

How to Disable Hardware Acceleration in Firefox:

1️⃣ Type about:preferences in the Firefox address bar.
2️⃣ Scroll down to Performance Settings.
3️⃣ Uncheck “Use recommended performance settings”.
4️⃣ Uncheck “Use hardware acceleration when available”.
5️⃣ Restart Firefox and try streaming Hotstar.

6. Check If Hotstar Servers Are Down

If Hotstar is not working on any browser, the problem might not be on your end—Hotstar’s servers could be down.

How to Check If Hotstar is Down:

🔹 Visit Downdetector and search for Hotstar.
🔹 If there’s a spike in reports, wait for Hotstar to fix the issue.

7. Disable VPN or Proxy (Fixes “Hotstar Not Available” Error)

Hotstar detects VPNs & proxies and blocks access. If you’re using a VPN:

1️⃣ Turn off your VPN and refresh the page.
2️⃣ If you use a proxy, go to Firefox > Settings > Network Settings and disable proxies.
3️⃣ Restart Firefox and check if Hotstar works.

8. Use a Different Browser (Temporary Solution)

If nothing works, try opening Hotstar in another browser like:
Google Chrome
Microsoft Edge
Brave Browser

Hotstar often runs better on Chrome, so this can be a quick fix while you troubleshoot Firefox.

Bonus: Hotstar Error Codes & Fixes

If you see an error code while trying to stream, here’s what it means:

Error Code	Meaning	Fix
PB-WEB-PL-3016	Browser not supported	Use Chrome or update Firefox
DRM-1001	DRM error	Enable Play DRM Content in Firefox
HOT-405	VPN detected	Disable VPN or proxy
PB-1002	Cache issue	Clear cookies & cache, restart Firefox
5000	Hotstar server down	Check Downdetector, wait for a fix

If you see one of these errors, try the recommended fix to get Hotstar working again.

Final Thoughts: Get Hotstar Working on Firefox Again!

If Hotstar is not working in Firefox, try these fixes:

1. Enable DRM content (for video playback)
2. Clear cache & cookies (fixes loading issues)
3. Disable ad blockers & extensions (stops script blocking)
4. Update Firefox to the latest version
5. Turn off VPN or proxy if Hotstar blocks your access
6. Try a different browser like Chrome or Edge

By following these steps, you should be able to stream Hotstar smoothly on Firefox again!

FAQs (Frequently Asked Questions)

1. Why is Hotstar not playing videos on Firefox?

This usually happens if DRM content is disabled, the cache is corrupted, or ad blockers are interfering.

2. Does Hotstar work on Firefox?

Yes, but some updates may break compatibility. If it stops working, try updating or switching browsers.

3. How do I fix “Hotstar not available in your region”?

If you see this error:
✔ Disable VPNs & proxies
✔ Use a real Indian IP address

4. What browser is best for Hotstar?

Hotstar works best on Google Chrome but also runs on Edge, Firefox, and Safari.

5. Can I use a VPN to watch Hotstar in another country?

Yes, but Hotstar blocks most VPNs. Use a premium VPN like ExpressVPN with Indian servers.